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All our products are backed by a limited lifetime warranty which means you can count on our products to perform when you need them.

What does this mean for you? It´s simple; a limited lifetime warranty means that if any of our products ever fail due to defects in workmanship or materials*, we will replace the item free of charge (just pay shipping and handling).

How to submit something for warranty replacement:

1. Send the item pre-paid to:
   Waters Industries Inc.
   213 West Main St.
   West Dundee, IL 60118
   
2. Include a note explaining the defect.
   
3. Include your return shipping address and phone number (in case we need to contact you to discuss the issue)
   
4. Enclose a Check for $4.95 shipping and handling (except work lights: $7.95 due to it’s size)
   
5. We will send you a replacement (in the event that we no longer have that model or color, we will send you a comparable model or color)

* Please note:

• Normal wear and tear (i.e., tears or wear marks on the fabric of hats, scratches in the plastic of safety glasses, etc.) are not covered under this warranty.
  
• Batteries are not covered under this warranty
  
• Intentional abuse or damage to the product is also not covered under this warranty.